BENTO BOX TERMS AND CONDITIONS

Minimum Delivery Orders £15
Delivery to PO2 and PO3 Only – £1.50 Delivery Charge Applies
Delivery customers who wish to pay by card can only be accepted through our website or APP as we do not accept card payment over the phone.

AVAILABILITY AND DELIVERY

We will do our best to fulfil any order within the delivery time specified during the checkout process. Unfortunately things do not always go to plan and factors, such as weather and traffic conditions, may occasionally prevent us from achieving this. We will inform you if we become aware of an unexpected delay.

CANCELLATION

Once an order has been placed any requests to cancel that order must be made by telephoning the Bento Box takeaway on 023 9266 5882. We reserve the right to refuse order cancellation where we deem it appropriate.
We reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation. You will not be charged for cancelled orders made in accordance with these cancellation provisions.

COMPLAINTS

All complaints will be investigated on an individual basis. We will take appropriate action as a result of our findings and any refund will be made at our discretion.

PRICE AND PAYMENT

The price of any Products will be as quoted on our website and mobile app may vary from time to time, except in cases of obvious error. Prices include VAT.
Prices are liable to change at any time, but changes will not affect orders placed that you have already paid for or where you have already checked-out and been presented with the confirmation screen in an online order.

TAKEAWAY SERVICE PROVIDER

By using the takeaway service provided on our website or mobile app you will be bound by the terms and conditions set out by the takeaway service provider. These terms and conditions can be viewed by clicking this link.